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3 Pillars Of Mainfreight

“Special people, Special company” embodies Mainfreight and its unique culture. Our company is built on three pillars! Looking at our three pillars will give you a better understanding of who we are and how we work together.

We promote our people from within, and encourage innovative, non-hierarchical and decisive outlooks. Our team regard each other as a family and share mealtimes. At the same time, we are focused on performance — every branch reports weekly results that are available for all team members to see. Individual responsibility and accountability for quality are reinforced.

  • Culture
    • Keep reinventing with time and growth
    • Education is optional, learning is compulsory
    • Let the individuals decide
    • Promote from within
    • Under-promise, over-deliver
    • Keep it simple
    • Tear down the walls of bureaucracy, hierarchy en superiority
    • Avoid mediocrity, - maintain standards and beat them.
    • Look after our assets
    • Immaculate image and presentation
    • Integrity – how it affects other people
    • No job descriptions
  • Family
    • Eat together - use mealtimes as a discussion time
    • Listen to each other
    • Share the profits and the successes
    • Openly discuss problems and solve them
    • Don’t beat up your brothers and sisters
    • Have respect – seek it from others and show it by actions
  • Philosophy
    • One hundred year company
    • Train successors, so that you may advance
    • An enduring company is built by many good people, not a few
    • We ‘care’ for our customers, environment and community
    • Profit comes from hard work, not talk
    • We are driven by margin, not revenue
    • We are here to make a positive difference, as well as a dollar
    • Total quality management base
    • Ready, Fire Aim!

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